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when collect wmi information, suddently failed

Dec 20, 2011 at 12:02 PM

Dear Sir,

I have installed Network Asset Manager in one windows XP SP2 PC, it's ok for almost 99% PC in my network. But one PC with windows 7, can't collect wmi. When I start to scan, it's can see the status "Collecting data" but after 5-10 second, it will show wmi intialization failture. I have disable firewall, and check all security issue, still fail. Pls give me some suggestoin. Thx

Paul

Dec 23, 2011 at 8:25 AM

Please check the NAM FAQ at the following link http://5dollartools.com/index.php/products/8-network/14-network-asset-manager for further details. In case the problem is not resolved do let me know

-Rahul Bedge

Dec 23, 2011 at 8:41 AM

Dear Sir

Thx for your quick reply

I have follow your link below to check but still failed. Pls let me know what I need to proivde you for future checking. Thx

Paul